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Rates & Pricing Structure

We invoice per audio minute and the rate is determined by your desired turnaround time.  This makes it easy for you to determine the cost per audio file. We offer an Urgent (same day) turnaround, right through to 7 days.

When you upload your audio file, select your desired turnaround time and any other factors relating to your recording, insert the audio length and our system (whom we affectionately call Steambot) will calculate the cost for you.  No surprise bills, no mysterious calculations - all up front and transparent.

Rates available upon request.

Invoicing

A detailed invoice will be emailed to you weekly and is payable within 14 days. 

You have the ability to select from a range of options regarding your invoices.

  • Should someone else receive a copy of the invoice?  No problem.  Our system will email them a copy of the invoice as well.
  • Does your organisation require a longer payment time?  Just give us a call.  
  • Do you want to receive a separate invoice for your different projects or job types?  Too easy.

Payments can be made via EFT or credit card.  Yes, we do accept cheques, however the furrowed brow of the finance personnel might convince you to use an electronic method!

All audio files and transcribed documents will be purged from our server after receipt of payment.

e-Steamed Clients

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    I love your website; very easy to use.

    Simon, Hepburn Wind

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    I like the client interface that you have available – nice and simple and easy to understand.

    Yvette, Happy Child

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    What a wonderful service, signing up was painless too! Just wanted to pass on how impressed I am with you, I will definitely be using your service again.

    Dimi, Foundation House

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    My gratitude for the transcript, it's very good, thanks so much! (also the process was surprisingly easy and a relief!)

    Maureen, University of Queensland

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    I have now been using OutScribe for four years and found the response of the OutScribe service extremely prompt and accommodating.  I would recommend the service to anyone who needs regular information typed.

    Mark, University of New South Wales

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    Just a quick note to say thank you very much for the wonderful service you offer. I would highly recommend your service to our organisational partners.

    Souzi, NFP Research

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    I am so pleased with the transcripts that you have provided for us on our projects.

    Kathy, RMIT

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    I received excellent personal support every step of the way and am exceedingly pleased with the quality of my transcribed audio files.

    Lorraine, University of Newcastle

Steamy Features


  • Upload all your files at once, just drag 'n' drop

    Drag 'n Drop uploads
  • Work collaboratively & privately with unlimited projects

  • Let me see if I've got this right, you need to...

    • Collaborate with colleagues from other organisations
    • On some but not all of your projects
    • While allowing others to upload and download files
    • Having different invoicing requirements per project
    • At no extra cost

    Of course we can