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OutScribe v ATO

Monday 09 April 2018 |
Annette Pike
OutScribe v ATO

We have been overwhelmed by the support we have received since the 4 Corners episode has been publicised, so thank you for everyone's vote of confidence.  The transcription industry is a variable and flexible one, making it perfect for the gig economy. OutScribe has been operating for 13 years and at all times conducted business with integrity and honesty.  We are proud that over the years we have developed an excellent reputation in the industry, as well as amongst the transcriptionist fraternity.  We utilise the services of Australian contractors to complete the transcriptions, providing people who work from home the independence and autonomy to freelance, whilst ensuring our clients receive a quality and timely service.  We don't control the amount of work they pick up, we don't control their working hours, we can't even control the fact that some of them use Apple Mac's (go figure!). 

The ATO deemed our business model of utilising transcription contractors to not be in accordance with their interpretation of the ruling and took action against the contractors. Our lawyer suggests this may have been illegal and consequently we took up arms on their behalf, as well as the right for OutScribe to continue to keep utilising Australian contractors instead of sending the work offshore, as many of our competitors do.

We decided to be part of a joint ABC/Fairfax 4 Corners investigation into the ATO's activities and you can watch award-winning Adele Ferguson's report tonight (Monday 9th April) on the ABC.  Watch the episode on ABC iView here.

We welcome your comments or questions so feel to get in touch with us.

Comments

e-Steamed Clients

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    I love your website; very easy to use.

    Simon, Hepburn Wind

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    I like the client interface that you have available – nice and simple and easy to understand.

    Yvette, Happy Child

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    What a wonderful service, signing up was painless too! Just wanted to pass on how impressed I am with you, I will definitely be using your service again.

    Dimi, Foundation House

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    My gratitude for the transcript, it's very good, thanks so much! (also the process was surprisingly easy and a relief!)

    Maureen, University of Queensland

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    I have now been using OutScribe for four years and found the response of the OutScribe service extremely prompt and accommodating.  I would recommend the service to anyone who needs regular information typed.

    Mark, University of New South Wales

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    Just a quick note to say thank you very much for the wonderful service you offer. I would highly recommend your service to our organisational partners.

    Souzi, NFP Research

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